Nimbus turns your shared inbox into an organised, automated help-desk. Set up in minutes, not sprints.
One tidy workspace instead of five scattered tools.
Email, chat and socials flow into a single queue with smart assignment.
Every ticket arrives with a suggested answer written in your brand voice.
Publish articles once — Nimbus links them automatically in replies.
Response times, CSAT and backlog trends without exporting a thing.
Route, tag, escalate and close on autopilot with if-this-then-that rules.
SAML, role-based access and a full trail for the compliance folks.
Drag the slider to your team size — prices update live.
Yes — one-click importers for Zendesk, Freshdesk and Intercom bring over tickets, tags and customers, usually in under an hour.
Nimbus reads the incoming ticket plus your help-centre articles and past answers, then drafts a reply for a human to approve. Nothing is sent automatically unless you turn that on per rule.
You drop to the free Starter plan automatically — no charges, no data loss. Upgrade whenever you're ready.
Registered non-profits and schools get 50% off any paid plan — just email us from your organisation's domain.